SoftServe Business Systems
V. Velykoho st, 52, Lviv, Ukraine 79026 Lviv
+38 (032) 240 90 96, [email protected]

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FMCG Image Recognition Solution

SSBS’s cutting-edge AI Image Recognition FMCG solution empowers businesses by automating store-audit and data-collection. It eliminates manual data entry, facilitates cost optimization, and enables rapid data-driven decision-making to fuel business expansion.

AI Shelf Recognition drives improvements across the entire spectrum of FMCG operations. From real-time field team recommendations for excellent retail execution to contract compliance, flawless promo execution and flexible pricing strategies.

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    Business Challenges

    To successfully tackle the complex business landscape of retail and consumer goods, businesses must overcome several crucial challenges, which our FMCG Image Recognition is designed to do. The key obstacles it overcomes are:

    Data reliability

    Manually gathered data is inconsistent, inaccurate and as a result unreliable

    Inconsistent Point-of-Sale Experiences

    Lost sales due to variable consumer experiences at the point of sale

    Slow Responses to Market Shifts

    Reaction to market and competitor changes can be slow to be recognised and shared, which can lead to inefficient strategies and tactics being used to too long

    Inefficient Time Allocation

    The field team spends a lot of time completing routine in-store tasks instead of building strong relationships and focusing on selling

    Contract Compliance and SoS Control

    Ensuring adherence to contractual terms and ensuring compliance control over range presentation on the shelf

    AI as a core for successful recognition

    To enable a best-in-class audit experience, our IR solution is built using the latest innovations in technology including Artificial intelligence (AI), Computing Vision and Neural Networks. While it may seem like a futuristic software it is in fact a very sophisticated, interconnected, and highly advanced system operating behind the scenes, collating all the data being gathered to provide a simple to use and interpret business tool.

    Up to 60% of pictures taken by field staff are not suitable for recognition. That means an enormous waste of resources and costs (especially if you are paying per image). Artificial Intelligence and Machine Learning help to pre-analyze photos and ensure accurate recognition. AI algorithms then swiftly process data, offering real-time reports and actionable Recommended Steps for more efficient audits.

    Faster Data Сollection with Augmented Reality

    Now Availalbe

    Augmented Reality (AR) is an interactive experience that combines the real world and computer-generated content. In combination with our AI Shelf Recognition solution, it helps to maximize the efficiency of the sales team.

    AR-powered AI Shelf Recognition will decrease the audit time even further, while keeping the same level of data accuracy as you would currently receive with SSBS’s Image Recognition.

    Book a demo to hear more about the innovative AR technology. 

    Potential Users

    • Sales Representative
    • Merchandiser
    • Field Team

    Image Recognition Solution Functionality

    Smart Camera

    • Integration of the application with the customer’s existing solutions
    • Full control of the picture-taking process
    • Automatic checking of the quality of the frame

    Potential Users

    • Sales Representative
    • Merchandiser
    • Field Team

    Neural Networks

    Machine Learning technology allows neural network to recognize any object that has a unique appearance if the business needs this data. By default, we recognize the following things:

    • Product & price recognition
    • Equipment recognition
    • Recognition of POS materials
    • Recognition of secondary placements

    Potential Users

    • Regional Manager
    • Area Manager
    • National Manager
    • Sales Representative
    • Merchandiser
    • HQ Decision Makers

    Realograms

    • Assist sales staff in swiftly and accurately comparing products on a shelf to a planogram.
    • Eliminate inconsistencies and offer guidance on locating products effectively on the shelf.

    Potential Users

    • Regional Manager
    • Area Manager
    • National Manager
    • HQ Decision Makers
    • Sales Representative
    • Merchandiser

    Analytics and reporting

    • BI Tool analytical platform with recognition results
    • Calculation of industry standard KPIs and customer specific KPIs
    • Ability to integrate recognition data with the Perfect Store module

    Potential Users

    • Regional Manager
    • Area Manager
    • National Manager
    • Sales Representative
    • Merchandiser
    • HQ Decision Makers
    Take Photos or Scan with AR?

    Which Image Recognition approach works the best? Explore all the details in our comprehensive guide to different IR methods.

    Learn More

    AI Shelf Recognition as a part of AI-Driven EcoSystem

    When evaluating AI Shelf Recognition by our company, don’t consider it in isolation, but rather as a vital component within an AI-Driven EcoSystem. The data an organization collects using the solution could be easily transferred to various linked solutions to get invaluable, real-time business insights. Let’s review a couple of use-cases to get an idea on the advantages of a fully integrated AI-Driven EcoSystem:

    Integration with the SFA solution

    AI Shelf Recognition works hand in hand with the SFA solution. It provides field teams with immediate store execution insightsand automated recommendations when in-store compliance is not being achieved.

    Integration with Territory Management

    Territory Management Solutions allow sales planning team’s to allocate and manage workflow, whilst providing continuous insights into the current state of the business. Plus, AISLE can help to adjust pricing strategies effectively.

    Integration with TPM

    Seamless data flow between AI Shelf Recognition and TPM solution allows managers to analyze promo execution in almost real-time, boosting success rate and overall ROI.

    more on solutions
    more on solutions
    Allows your business to collect reliable data fast with our AI Shelf Recognition solution
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      What Our Clients Say

      With SoftServe we have a single point of entry. We are no longer detailing information separately on a manual basis. What SoftServe achieved is image quality as well as instant recognition and confirmation. This allows technicians to process the data much faster creating a huge time efficiency. We were also able to automate data sets for reporting. We are happy with the progress and looking forward to continue partnership. It’s the first time in my career when I see such technologies work for on-trade, it’s amazing!

      Ryan Marshall Head of Drinks Dispense, AB InBev UK&I

      Image recognition has transformed the shelf audit process by combining process optimization in the field with improvements of data quality. The technology’s rapid achievement of 95% recognition accuracy within just a month has allowed it to be seamlessly integrated into the sales representatives’ workflow, delivering valuable results quickly and improving overall efficiency in the field, which led to faster reaction and decision-making process.

      Denitsa Topchiyska Head of Sales Administration, Quadrant Beverages AD

      Why to choose our Image Recognition solution for FMCG?

      High Recognition Accuracy

      Consistent recognition accuracy of 95%

      High adaptability rate

      Ability to customize the functionality to the specifics of the industry or a business

      Real-time Recognition Results

      Recognition results are available during the visit

      Adaptive Neural Network Training

      Flexible neural network training for project requirements

      Instant Mobile KPIs

      Instant KPI calculation on a mobile device

      Fast implementation

      Quick project launch (1.5+ months)

      FAQ

      How does Image Recognition technology benefit FMCG businesses?

      With the help of IR FMCG brands enhance retail execution through accurate real-time data collection. This technology allows companies to monitor product or equipment availability in-store, monitor price dynamics, check stock levels and analyze competitors. By integrating AI and machine learning, Image Recognition provides insights that help improve overall efficiency and optimize sales force operations. This solution is essential for FMCG companies looking to maintain competitive advantage in the consumer goods market.

      Can Image Recognition improve product recognition accuracy in FMCG settings?

      Image Recognition for FMCG by SSBS significantly affects products recognition accuracy. If manual audits by the sales team can deliver around 50-60% of SKU recognition, technology boosts this number to 95-97%. By leveraging AI/ML, Image Recognition allows real-time analysis of shelves, ensuring that products are correctly identified and placed.

      What types of products can be accurately identified using Image Recognition in FMCG?

      SSBS solution for Image Recognition in FMCG can accurately identify a wide range of products, including packaged goods, beverages, and personal care items. Plus, we can easily analyze these products on promo stands and in fridges. In addition, we can scan bar codes and identify different equipment, so the back office gets a complete picture of in-store reality. Last but not least, our IR solution for FMCG works for on-trade, recognizing bar taps and other related equipment.

      Is Image Recognition technology compatible with my existing FMCG systems and software?

      Yes, our Image Recognition technology is highly compatible with existing FMCG systems and software. First, our AI Shelf Recognition solution could be installed as a separate camera application and transfer data to FMCF’s existing software. Second, the camera app could become an unrepeatable part of your existing platform, as we do with Salesforce SFA systems, where our camera opens directly from the SFA solution. Last, SSBS Image Recognition software can be a part of our EcoSystem offer, where the camera opens directly from a dedicated SFA application.

      How does Image Recognition contribute to optimizing shelf space and product placement in FMCG stores?

      FMCG Image Recognition technology helps to optimize shelf space and product placement by providing real-time analysis of shelves. This technology uses AI and machine learning to ensure that products are placed correctly and that shelf space is fully utilized. It also shows out-of-stock and competitors’ placement and recognizes pricing. All of this information allows you to achieve excellent retail execution and maximize your brand’s presence in every single store.

      What to learn more? Let’s talk!
      Tell Us the Story of Your Business
      Tell Us the Story of Your Business

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