Product Owner/Product Manager (FMCG/Retail)

ABOUT COMPANY 

SoftServe Business Systems was founded in 2003. We aim high; our mission is to lead the digital revolution in the FMCG industry. It means delivering the best products & services possible that empower businesses to grow and improve efficiency. 

We are a product company, and this affects our day-to-day activities. Our team is highly involved in the client’s needs, we value business expertise, and we take every step with extra carefulness. Among our clients are businesses like AB InBev, Unilever, JDE, PepsiCo, Henkel, and others. 

About the project 

We are looking for a Product Owner / Product Manager to drive the evolution of an AI-powered retail analytics product used by FMCG brands and retailers. In this role, you will own the product roadmap, collaborate with cross-functional teams, engage with clients and partners, and ensure product investments align with business goals and market needs. 

REQUIREMENTS

• 3+ years of experience as a Product Owner or Product Manager, ideally in a B2B software product environment 
• Strong FMCG or retail domain knowledge, including an understanding of shelf execution, planogram compliance, category management, or retail analytics from a business perspective 
• Proven ability to define and defend product roadmaps with senior stakeholders; experience presenting to steering committees or executive-level audiences 
• Strong product mindset with the ability to make strategic decisions about what to build and why, beyond writing specifications 
• Experience preparing or overseeing functional requirements documentation (SRS, One-Pagers) and decomposing features into backlog items 
• Excellent English communication skills with confidence in representing the product during presales, client, and partner interactions 
• Experience collaborating with cross-functional teams, including Engineering, QA, and Data/ML teams 
• Strong analytical mindset with the ability to evaluate business value, effort, and risk when prioritizing initiatives 

Nice-to-have skills

• Direct experience working for an FMCG company, retailer, or retail execution / retail audit provider 
• Familiarity with Computer Vision, image recognition, or AI-powered retail analytics products 
• Knowledge of planogram tools, retail execution platforms, or shelf monitoring workflows 
• Experience working in Agile/Scrum environments and with tools such as Jira and Confluence 

RESPONSIBILITIES

Product Strategy & Roadmap 

• Gathering and consolidating product improvement ideas from clients, internal teams, and market insights 
• Analyzing market trends, competitors, and FMCG client needs to define investment priorities 
• Forming, prioritizing, and defending the product backlog and roadmap based on business value, effort, and strategic fit 
• Presenting roadmap initiatives and aligning priorities with stakeholders and the Steering Committee 

Planning & Delivery 

• Co-creating and maintaining delivery plans with Product Managers 
• Defining and decomposing features, overseeing requirements documentation (SRS, One-Pagers), and supporting estimations 
• Supporting backlog refinement, sprint planning, delivery acceptance, and cross-team collaboration 
• Monitoring delivery progress and preparing roadmap and status updates for stakeholders 

Client & Presales Engagement 

• Supporting presales activities, product demonstrations, workshops, and client consultations 
• Participating in RFP/RFQ and tender processes, including business questionnaires and estimations 
• Consulting Sales and clients on product capabilities, recognition scenarios, and project-specific requirements 
• Supporting pilot discoveries, onboarding activities, and escalation management 

Governance & Cross-functional Coordination 

• Reviewing client-driven feature requests to ensure alignment with product strategy and architecture 
• Coordinating cross-team initiatives and acting as a key stakeholder for Image Recognition roadmap items 
• Consulting Labeling, Data, and partner teams on recognition requirements, business rules, and model training standards
• Maintaining effective collaboration with strategic partners through roadmap discussions and feasibility reviews