Key Account Manager
ABOUT COMPANY
SoftServe Business Systems was founded in 2003. We aim high; our mission is to lead the digital revolution in the FMCG industry. It means delivering the best products & services possible that empower businesses to grow and improve efficiency.
We are a product company, and this affects our day-to-day activities. Our team is highly involved in the client’s needs, we value business expertise, and we take every step with extra carefulness. Among our clients are businesses like AB InBev, Unilever, JDE, PepsiCo, Henkel, and others.
SoftServe Business System’s ideal candidate is able to share the values of the company and become a reliable partner for the team.
Requirements
- At least 2 years in a similar role with a proven track record
- Background in the FMCG sector
- Solid understanding of IT specifics
- Proficient in working with software solutions for sales process automation (mobile apps, web applications, BI tools)
- Good grasp of market relations principles
- Knowledge of client engagement and cooperation methods
- Skilled in building communication with new clients and supporting them through to deal closure
- Familiarity with document management processes
- English — intermediate level or higher
- Strong communication and presentation skills
- Effective time-management abilities
Responsibilities
- Manage ongoing contact with the FMCG sector customer group
- Management of contractual relations and documentation with clients
- Develop and enforce a plan for maintaining and developing existing accounts
- Collaboration with internal departments