Intermediate Key Account Specialist
ABOUT COMPANY
SoftServe Business Systems was founded in 2003. We aim high; our mission is to lead the digital revolution in the FMCG industry. It means delivering the best products & services possible that empower businesses to grow and improve efficiency.
We are a product company, and this affects our day-to-day activities. Our team is highly involved in the client’s needs, we value business expertise, and we take every step with extra carefulness. Among our clients are businesses like AB InBev, Unilever, JDE, PepsiCo, Henkel, and others.
SoftServe Business System’s ideal candidate can share the values of the company and become a reliable partner for the team.
REQUIREMENTS
- 2+ years of experience as an Account Specialist or in a similar client-facing role
- Background in FMCG, Retail, Distribution, Banking, or Insurance industries
- Knowledge of client relationship management and partnership development principles
- Understanding of market relations and business processes
- Knowledge of document management processes
- Proven communication, presentation, and negotiation skills
- Excellent time-management and prioritization skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Strong Intermediate English or higher for daily communication with clients
RESPONSIBILITIES
- Manage ongoing relationships with FMCG clients
- Maintain contractual relationships and manage client documentation
- Provide operational support and handle day-to-day client requests
- Develop and execute plans for maintaining and growing existing accounts
- Identify opportunities to strengthen and develop client relationships
- Collaborate with internal departments to address client needs and support account activities