Trade Promotion Expert / Business Analyst

ABOUT COMPANY

SoftServe Business Systems was founded in 2003. We aim high; our mission is to lead the digital revolution in the FMCG industry. It means delivering the best products & services possible that empower businesses to grow and improve efficiency.

We are a product company, and this affects our day-to-day activities. Our team is highly involved in the client’s needs, we value business expertise, and we take every step with extra carefulness. Among our clients are businesses like AB InBev, Unilever, JDE, PepsiCo, Henkel, and others.

SoftServe Business System’s ideal candidate can share the company’s values and become a reliable partner for the team.

REQUIREMENTS

• 2+ years of experience in Trade Marketing, Finance, RGM, Sales, or Demand Planning teams
• Strong understanding of trade marketing processes, promo mechanics, trade spend, budgeting, or revenue management
• Background in Business Consulting, Business Analysis, or a similar commercial role within FMCG, Retail, or Distribution
• Strong analytical and communication skills, with the ability to speak the language of business stakeholders, including understanding KPIs, incentives, customer/channel specifics, P&L impact, and ROI of trade activities
• Ability to gather business requirements, facilitate workshops, and document business processes
• Upper-Intermediate English for daily communication with clients and teams

Nice-to-have skills

• Experience with TPM/RGM systems or FMCG commercial planning tools
• Knowledge of SFA, DMS, BI, TPM, or RGM platforms
• Understanding of retail distribution, commercial planning cycles, and trade execution
• Experience with data models related to promotions, pricing, or customer hierarchies

RESPONSIBILITIES 

• Analyzing commercial processes related to promo planning, budgeting, trade spend allocation, pricing, revenue management, etc.
• Facilitating workshops with business teams, gathering requirements, and documenting AS-IS / TO-BE processes
• Preparing business requirements and functional specifications for enhancements to planning systems
• Supporting testing activities, conducting configuration reviews, and driving user adoption from a business perspective
• Conducting demos, delivering user trainings, and providing ongoing business support
• Acting as a bridge between business stakeholders and the development team, ensuring aligned expectations, clarity of requirements, and high-quality delivery