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Senior Business Analyst


Location All Ukraine

Job Category Business Analysis

Level Senior


SoftServe Business Systems was founded in 2003. As for a product company, our primary goal is to create innovative technologies for increasing the efficiency of sales and other business processes of our customers, helping them not only to keep up with the times but sometimes to stay ahead of it. We are a company focused on production and maintenance of software, innovations, and services for the FMCG market. Among our 100 customers, we can mention 10 countries in Eastern Europe and Central Asia.

We are looking for a professional or someone who can become the one who will be inspired by our ambitious goals and ideas. The one who will be able to share the values of our company and become a reliable partner for the team.


  • 5+ years of experience in business analysis
  • Experience in relational database modeling
  • Strong experience in writing BA documentation at all levels of detail
  • Excellent team-player
  • Ability to work under time pressure, conflict-solving skills
  • Skills in decomposing high-level understanding into details, abstract up from low-level elements to a general vision
  • Ability to work with several projects/teams simultaneously, self-discipline and time management skills
  • Strong negotiation and facilitation skills
  • Knowledge of Business analysis techniques
  • Experience in UML, BPMN modeling
  • Experience in UI/UX (wireframes and scratches)
  • Experience in Use Cases, User Stories writing
  • Deep FMCG business processes comprehension
  • B2+ (Upper Intermediate) level of English


  • Writing BA documentation
  • Communication with a customer in all stages of a project (workshops, requirements confirmation, UAT, support)
  • Communication with a team (developers, QC, designers, etc)
  • Conduct requirements grouping and prioritization
  • Conduct requirements verification and validation
  • Workshops planning and facilitating (knowledge of facilitation techniques)
  • Presentation and demonstration of our products and solutions for a customer
  • Planning business analysis activities and accurately estimating them


  • Knowledge of SFA (Sales Force Automation) solutions, DMS (Distribution Management System), BI (Business Intelligence)
  • Knowledge of software development methodologies (Agile (Scrum), Waterfall)

Please send your RESUME/CV to the email address: [email protected]

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